Frequently asked questions


Learn about our policies and protocols

FAQ: Health Protocols

This document summarizes our venue’s communication with the general public regarding post-COVID operations.  

We expect to update this material continuously and frequently as events unfold.

We have shared this reopen plan with our medical partner, RWJBarnabas Health, to ensure a mindful plan that adheres to safety and recommendation guidelines. 

What is happening to enhance the safety and cleanliness of the venue?

    • Team Members
      • Team members are temperature tested before starting work each shift.
      • Team members are screened prior to each shift to ensure they do not currently have virus symptoms and have not been exposed to anyone who has tested positive for COVID-19.
      • We require all employees to report any illness to a supervisor; employees are encouraged to not come to work if they feel at all ill.
      • We require notification of positive COVID-19 cases in a team member’s household; in such circumstances, the employee is removed from the work schedule and not permitted on Iron Peak premises without producing a negative COVID–19 test.
      • Iron Peak provides Personal Protective Equipment (PPE), to all team members.  All team members are trained on proper use of PPE based on CDC guidelines.
      • Our team members are provided sanitizing stations, such as a wash basin with soap and/or bottle of hand sanitizer.
      • We prohibit congregating team members in break rooms or common areas and limit capacity of such areas to allow for safe social distancing.
      • Team members adhere to a more frequent cycle of side-work cleaning, involving wiping down equipment, benches, bleachers, and commonly-touched surfaces. 
    •  Food Service Areas  (Outdoor concessions, Contactless Pick Up, and Inside Dining)
      • Iron Peak has incorporated CDC recommendations, OSHA and local Health Department standards, and industry best practices into operating guidelines for our staff to follow.
      • We have extensive cleaning and handling standards in place for our food preparation and public seating areas.
      • Our team members are continuously sanitizing chairs and tables, especially where contact occurs.
      • Kitchen areas are thoroughly cleaned with sanitizing solutions multiple times daily – before, between, and at the close of shifts.
      • When preparing food, team members are required to wash their hands more frequently, not less than once every 30 minutes.
      • Team members change food and beverage gloves frequently, not less than once every 30 minutes.
      • We are following government guidelines for food area social distancing and seating capacity.
    • Additional Cleaning/Safety Standards
      • Outdoor Restrooms are cleaned by team members with sanitizing solutions several times a day. We have also increased the frequency of commercial cleaning of our outdoor restrooms by our vendor. Indoor restrooms will be accessible with a reduced capacity.
      • Signage and wayfinding is positioned throughout the venue encouraging distancing, hand washing, and other safe practices.
      • We are continuously monitoring and improving our operations for the safety of our participants, spectators, and team members.
      • We are committed to communicating with coaches, event owners, participants, vendors, and other visitors regarding our guidelines, and requesting everyone work together to keep us all safer.
      • We provide hand sanitizer in high traffic areas.

What protocols can Iron Peak Program Participants (clinics, leagues, classes) expect?

    • Outdoor fields
      •  
    • Indoors 
      • Masks are not required, however anyone who has not been fully vaccinated (at least two weeks from final vaccine shot) is strongly encouraged to wear a mask while on site.

What protocols can Iron Peak renters expect?

    • Outdoor fields
      • All renters must submit a health plan to Iron Peak prior to their start date, outlining screening procedures for athletes   
    • Indoors 
      • All renters must submit a health plan to Iron Peak prior to their start date, outlining screening procedures for athletes
      • Masks are not required, however anyone who has not been fully vaccinated (at least two weeks from final vaccine shot) is strongly encouraged to wear a mask while on site.

 

What protocols can Event Owners expect?

    • Outdoor fields
      • All event owners must submit a health plan to Iron Peak upon contract signing,  outlining screening procedures, for all athletes
    • Indoors 
      • Masks are not required, however anyone who has not been fully vaccinated (at least two weeks from final vaccine shot) is strongly encouraged to wear a mask while on site.
      • All event owners must submit a health plan to Iron Peak upon contract signing, outlining screening procedures for athletes and their households

What’s the Iron Peak plan if someone attending has tested positive for COVID-19?

    • We are communicating to event owners, partner organizations, renters, team members and those who register online, that anyone who has tested positive with COVID-19 is not permitted to enter the venue until they have been released by their doctor and diagnosed as “recovered.”
    • Anyone who presents symptoms of illness, or answers screening questions upon entry in a way that gives us concern, will not be admitted to the venue, as a way of protecting every other guest at the venue, and preventing exposures and spread.
    • If any coach, participant, or spectator has recently been exposed to someone who has contracted and tested positive for COVID-19, he/she must not return to Iron Peak without quarantining and providing a negative COVID-19 test to venue’s management team.  The team will be asked to quarantine for 14 days before returning to Iron Peak.

 

 

Iron Peak Sports & Events is a Sports Facilities Management-led venue. SFM operates the SFMnetwork.com providing results-driven management solutions for sports, fitness, recreation, and event venues nationwide. Since 2014, SFM-associated venues have hosted more than 100 million guests and generated hundreds of millions of dollars in economic impact. 

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