Frequently asked questions


Learn about our policies and protocols

FAQ: Health Protocols

This document summarizes our venue’s communication with the general public regarding post-COVID operations.  

We expect to update this material continuously and frequently as events unfold.

We have shared this reopen plan with our medical partner, RWJBarnabas Health, to ensure a mindful plan that adheres to safety and recommendation guidelines. 

What is happening to enhance the safety and cleanliness of the venue?

    • Team Members
      • Team members are temperature tested before starting work each shift.
      • Team members are screened prior to each shift to ensure they do not currently have virus symptoms and have not been exposed to anyone who has tested positive for COVID-19.
      • We require all employees to report any illness to a supervisor; employees are encouraged to not come to work if they feel at all ill.
      • We require notification of positive COVID-19 cases in a team member’s household; in such circumstances, the employee is removed from the work schedule and not permitted on Iron Peak premises without producing a negative COVID–19 test.
      • Iron Peak provides Personal Protective Equipment (PPE), including masks, gloves and safety glasses, to all team members.  All team members are trained on proper use of PPE based on CDC guidelines.
      • Our team members are provided sanitizing stations, such as a wash basin with soap and/or bottle of hand sanitizer.
      • We prohibit congregating team members in break rooms or common areas and limit capacity of such areas to allow for safe social distancing.
      • Team members adhere to a more frequent cycle of side-work cleaning, involving wiping down equipment, benches, bleachers, and commonly-touched surfaces. 
    •  Food Service Areas  (Outdoor concessions, Contactless Pick Up, and Inside Dining)
      • Iron Peak has incorporated CDC recommendations, OSHA and local Health Department standards, and industry best practices into operating guidelines for our staff to follow.
      • We have extensive cleaning and handling standards in place for our food preparation and public seating areas.
      • Our team members are continuously sanitizing chairs and tables, especially where contact occurs.
      • Kitchen areas are thoroughly cleaned with sanitizing solutions multiple times daily – before, between, and at the close of shifts.
      • When preparing food, team members are required to wash their hands more frequently, not less than once every 30 minutes.
      • Team members change food and beverage gloves frequently, not less than once every 30 minutes.
      • We are following government guidelines for food area social distancing and seating capacity.
      • Per New Jersey mandates, dining inside the building will be available under the following parameters:
        • Capacity is reduced to 25% 
        • All staff wear masks while preparing food and serving customers.
        • Tables will be spaced six (6) feet apart
        • Groups sitting together cannot exceed eight (8) people in the same party
        • Customers are required to wear masks while walking to/from tables, and at all times unless eating or drinking
    • Additional Cleaning/Safety Standards
      • Outdoor Restrooms are cleaned by team members with sanitizing solutions several times a day. We have also increased the frequency of commercial cleaning of our outdoor restrooms by our vendor. Indoor restrooms will be accessible with a reduced capacity.
      • Signage and wayfinding is positioned throughout the venue encouraging distancing, hand washing, and other safe practices.
      • We are continuously monitoring and improving our operations for the safety of our participants, spectators, and team members.
      • We are committed to communicating with coaches, event owners, participants, vendors, and other visitors regarding our guidelines, and requesting everyone work together to keep us all safer.
      • We provide hand sanitizer in high traffic areas.

What protocols can Iron Peak Program Participants (clinics, leagues, classes) expect?

    • Outdoor fields
      • All athletes, guardians, and participants will be screened upon entry to the fields
      • All athletes will be asked to wear masks on their way to/from the fields
      • If spectators are unable to maintain social distancing of at least 6 feet, they will be asked to wear masks
    • Indoors
      • All athletes and participants, along with their guardians, will be screened, including a temperature check upon entry to the building
      • All athletes will be required to wear masks inside, except when participating in athletic activities
      • All spectators and guardians are required to wear masks while indoors
      • Indoor capacities will be reduced per state mandate as follows:
        • Capacity is reduced to 25%
        • In cases where the number of participants, coaches and referees exceed 25 people, spectators are not permitted

What protocols can Iron Peak renters expect?

    • Out of State Travel
    • Outdoor fields
      • All renters must submit a health plan to Iron Peak prior to their start date, outlining screening procedures, including temperature screening for athletes and their households
      • All athletes and coaches will be asked to wear masks on their way to/from the fields
      • Athletes and coaches will be asked to stay in their cars until just prior to their scheduled time to avoid unnecessary crowding
      • All cars will be screened with COVID-related questions upon entry to the facility.
      • All spectators will be asked to wait in their cars or in the parking lot
      •  If spectators are unable to maintain social distancing of at least 6 feet, they will be asked to wear masks
    • Indoors
      • As per state mandate, no competition consisting of teams and athletes from out of the state may take place indoors
      • All renters must submit a health plan to Iron Peak prior to their start date, outlining screening procedures, including temperature screening for athletes and their households
      • All athletes and participants, along with their guardians, will be screened upon entry to the building
      • All athletes will be required to wear masks inside, except when participating in athletic activities
      • All spectators will be asked to wait in their cars or in other locations throughout the building
      •  All spectators and guardians are required to wear masks while indoors
      • Indoor capacities will be reduced per state mandate as follows:
        • Capacity is reduced to 25%
        • In cases where the number of participants, coaches and referees exceed 25 people, spectators are not permitted. In no cases can the indoor capacity exceed 150 people in any particular area (courts, dome, etc)

 

What protocols can Event Owners expect?

    • Out of State Travel

      Outdoor fields

      • All event owners must submit a health plan to Iron Peak upon contract signing,  outlining screening procedures, including temperature screening for all athletes and their households
      • All athletes and coaches are asked to wear masks on their way to/from the fields
      • Our fields are set up at a reduced capacity to encourage social distancing
      • Spaces for spectators will be marked and will be separated by at least 6 feet
      • All spectators will be screened, including temperature check, prior to entering field areas
    • Indoors
      • Masks are required indoors, unless participating in an activity.
      • All event owners must submit a health plan to Iron Peak upon contract signing, outlining screening procedures, including temperature screening for athletes and their households
      • Indoor capacities will be reduced per state mandate as follows:
        • Capacity is reduced to 25%
        • In cases where the number of participants, coaches and referees exceed 25 people, spectators are not permitted.  In no cases can the indoor capacity exceed 150 people in any particular area (courts, dome, etc.)
      • All athletes, guardians, coaches and participants, along with their guardians, will be screened upon entry to the building

What’s the Iron Peak plan if someone attending has tested positive for COVID-19?

    • We are communicating to event owners, partner organizations, renters, team members and those who register online, that anyone who has tested positive with COVID-19 is not permitted to enter the venue until they have been released by their doctor and diagnosed as “recovered.”
    • Anyone who presents symptoms of illness, or answers screening questions upon entry in a way that gives us concern, will not be admitted to the venue, as a way of protecting every other guest at the venue, and preventing exposures and spread.
    • If any coach, participant, or spectator has recently been exposed to someone who has contracted and tested positive for COVID-19, he/she must not return to Iron Peak without quarantining and providing a negative COVID-19 test to venue’s management team.  The team will be asked to quarantine for 14 days before returning to Iron Peak.


 

Iron Peak Sports & Events is a Sports Facilities Management-led venue. SFM operates the SFMnetwork.com providing results-driven management solutions for sports, fitness, recreation, and event venues nationwide. Since 2014, SFM-associated venues have hosted more than 100 million guests and generated hundreds of millions of dollars in economic impact. 

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